PRIVACY AND SECURITY POLICY

At Kalicross.com, we aim to provide our customers with the most reliable and comfortable online shopping experience, allowing them to freely express their rock and metal spirit. To achieve this, we adhere to the following core principles for the protection of your personal data and the assurance of your privacy.

1. Collection and Purpose of Use of Personal Data

Kalicross requests some of your personal information (name, surname, delivery address, contact number, e-mail, etc.) to improve service quality and offer you a more personalized experience. This information is used for the following purposes:

• Receiving your orders, processing payments, and managing shipping processes.
• Informing you about new collections, special discounts, and updates regarding the rock/metal world that may be of interest to you.
• Creating special campaign activities tailored to customer profiles and improving our services.
• Conducting customer classification studies to prevent unwanted emails (spam).
• 2. Sharing with Third Parties

The information you provide to Kalicross.com will never be shared with third parties without the user's knowledge or an explicit instruction to do so, will not be sold for commercial purposes, and will not be used for non-operational reasons. Your data may only be disclosed to relevant authorities when a proper request is made by official authorities within the framework of legal obligations.

3. Payment Security and Credit Card Information

Our customers' security is kept at the highest level:

• Card Information Not Stored: Your credit card and debit card information is never stored in our system. Payment transactions are carried out through a direct bridge between your bank and your computer.
• iyzico Assurance: Your payments are processed using the iyzico payment infrastructure, which provides world-class security.
• 256-Bit SSL Encryption: All your personal and payment information is protected by 256-bit SSL certificate encryption. This prevents your information from falling into the hands of malicious individuals or organizations.

4. Cookies

Kalicross.com uses cookies to understand visitors' in-site preferences and improve the user experience. You can reject cookies through your browser settings, but in this case, some features of our site (remembering the cart, etc.) may not function stably.

How to disable cookies in browsers:

• Google Chrome: Settings > Privacy and Security > Site Settings > Cookies > Block third-party cookies.
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data > Block.
• Microsoft Edge: Settings > Site Permissions > Cookies and Site Data.
• Safari: Preferences > Privacy > Block cookies and website data.
• 5. External Links

Our site may link to other websites that we find useful for rock/metal culture. These sites have their own privacy policies. Kalicross cannot be held responsible for the content or privacy practices of redirected sites.

6. Right to Make Changes

Kalicross reserves the right to make changes to its privacy policy at any time to comply with current legislation. The most up-to-date version can always be followed on this page.

Contact Information

You can contact us for any questions, complaints, or opinions regarding our privacy policy:

• Title: ILGIT BİLAL ERTUĞRULLU (Kalicross)
• Address: Tuzcumurat, Hamdi Bey Cd. No:142/A, 10300 Edremit/Balıkesir
• Phone: +90 544 675 02 60
• Email: destek@kalicross.com